Sales Co-ordinator

Description

Responsibilities:

ö Provide administrative and operational support to the Business Development Team

ö Maintain client databases, including contact information, orders, and commercial documentation.

ö Coordinate and plan sales meetings and events

ö Develop and maintain relationships with clients.

ö Provide customer service support, including client support, resolution, and queries.

ö Assist with the preparation and execution of sales presentations.

ö Assist with sales training sessions and material.

Acquire a thorough understanding of Client needs and requirements.

ö Serve as the communication link between the Business Development Team, Clients, and Internal teams.

ö Collaborate with other departments to ensure that sales, marketing, queries, and deliveries efficiently.

ö Prepare and submit regular sales and ad-hoc reports.

ö Assist with onboarding new clients.

ö Attending to any reasonable ad-hoc requests

ö Respond to complaints from customers and give after-sales support if required until such time the client liaison team takes over the account.

ö Monitor the team’s progress, identify shortcomings, and propose improvements.

ö Follow up/resolve queries with clients who have not paid their accounts.

ö Assist the sales team in improving productivity by contacting customers to arrange appointments and ensuring the Business Development team has high-quality, up-to-date support material.

ö Handle urgent calls, emails, and messages when Business Development is unavailable.

ö Preparation of quotations and proposals while updating quote register status

ö Ensure adherence to laws, regulations, and policies.

Qualifications, skills, and experience:

Potential Candidates will be subjected to an online skills assessment as part of the screening process.

Qualifications:

ö Matric / Grade 12

ö Sales Degree or equivalent

Accounting would be added advantage

Essential Skills:

ö Excellent administrative and organisational skills

ö Excellent communication, sales, and customer service skills

ö Proficiency in written and spoken English.

ö The ability to multitask, work in a fast-paced environment, and meet deadlines.

ö Current knowledge of industry trends and regulations

ö Computer literacy

ö Agility

ö Excellent interpersonal skills with an aptitude for building relationships with professionals of all levels

ö Ability to troubleshoot and resolve problems.

ö The ability to work in a team and as an individual.

ö The ability to work under pressure and tight deadlines.

ö Working on multiple projects at one time

Minimum Experience:

ö Minimum of 3 years overall sales coordination experience

ö Experience in sales and providing solutions based on Client needs.

Job Type: Full-time

Salary: R25,000.00 - R30,000.00 per month

Application Deadline: 2023/06/03